Terms & Conditions
Last updated: 1st June 2025
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Welcome to Rendezvous Events (trading name of Rendezvous Management). By using this website or attending our events, you agree to the following Terms & Conditions.
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1. Company Details
• Registered Name: Rendezvous Management
• Trading As: Rendezvous Events / RDV Events
• Email: mailto:contact@rendezvousevents.co.uk
• Instagram: @rdv.events (https://www.instagram.com/rdv.events)
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2. Ticket Purchases
• Tickets are sold exclusively through our website.
• All purchases are subject to availability and confirmation.
• It is your responsibility to verify event details before purchasing.
• Tickets may not be resold or transferred without written consent.
3. E-Tickets and Entry
• Tickets will be sent by email.
• Entry may require valid photo ID and proof of age.
• We reserve the right to refuse entry to anyone who violates event or venue rules.
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4. Event Rules
• No illegal substances, aggression, or unauthorised photography.
• You must comply with staff instructions and venue regulations.
• Age restrictions are strictly enforced at relevant events.
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5. Cancellations and Rescheduling
• If we cancel an event, you are entitled to a full refund or ticket transfer.
• If we reschedule, your ticket remains valid. If you cannot attend the new date, contact us within 7 days for a refund request.
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6. Refund Policy
• Tickets are non-refundable unless:
• The event is cancelled
• The event is rescheduled and you’re unable to attend
• A discretionary refund is granted due to illness or emergency (supporting evidence required)
See our full Refund Policy. Contact us via:
• Email: contact@rendezvousevents.co.uk
• Instagram DM: @rdv.events (https://www.instagram.com/rdv.events)
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7. Loyalty Points System
• Points are awarded for each qualifying ticket purchase.
• Points can be redeemed only for future ticket purchases.
• Points do not expire and are non-transferable.
• Points have no cash value and cannot be redeemed for anything other than ticket discounts.
• Misuse may result in account suspension or forfeiture of points.
• The system may be altered or discontinued at our discretion.
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8. Use of Images and Event Media
• By purchasing a ticket and attending an event, you grant Rendezvous Events the right to use photos, video, or other media captured during the event that may include your image or likeness.
• These materials may be used in marketing, promotion, social media, or advertising, without further permission or compensation.
• You waive any right to inspect or approve the final content.
• If you have concerns about being photographed or filmed, please speak to a member of staff on the night. We will aim to accommodate reasonable requests.
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9. Liability
• We are not liable for:
• Travel delays, lost personal items, or accommodation costs
• Any indirect or consequential losses
• Our total liability is limited to the price you paid for your ticket.
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10. Website Use
• You must not misuse this site or attempt to interfere with its operation.
• We are not responsible for third-party links or content.
• Site content may change at any time.
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11. Intellectual Property
• All content, branding, and media on this site is owned by Rendezvous Events or used under licence.
• No material may be copied, shared, or reused without written consent.
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12. Privacy
• We collect and process data in accordance with UK GDPR.
• For full details, see our Privacy Policy
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13. Changes to These Terms
• These terms may be updated at any time.
• Continued use of the website or attendance at events constitutes acceptance of any updates.
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14. Governing Law
These terms are governed by the laws of England and Wales.
All disputes will be subject to the exclusive jurisdiction of the English courts.
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15. Contact Us
For any questions, contact us via:
• Email: contact@rendezvousevents.co.uk
• Instagram: @rdv.events (https://www.instagram.com/rdv.events)