Privacy Policy

Company Name: Rendezvous Management (trading as Rendezvous Events / RDV Events)
Website: www.rendezvousevents.co.uk
Contact Email: contact@rendezvousevents.co.uk

Rendezvous Events (“we”, “us” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and manage your personal data when you use our services or visit our website.

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1. Who We Are

Rendezvous Management, trading as Rendezvous Events and RDV Events, is a UK-based ticketed events company and the data controller for your personal information under UK GDPR.

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2. Information We Collect

Information you provide directly:
• Name
• Email address
• Phone number
• Payment and billing info (via secure third-party services)
• Event preferences

Information we collect automatically:
• IP address and browser/device info
• Usage patterns (e.g., page visits, time spent on site)
• Cookies and analytics (see section 6)

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3. How We Use Your Information

We use your information to:
• Manage and fulfil ticket bookings
• Communicate about events and services
• Send you updates or promotional emails (only if you opt in)
• Improve our site and services
• Meet legal and regulatory obligations

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4. Legal Basis for Processing

We process your data under these bases:
• Contract – to provide ticketing and related services
• Consent – for marketing and optional features
• Legal obligation – to meet legal requirements
• Legitimate interest – to manage and grow our business responsibly

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5. Sharing Your Data

We may share your information with:
• Payment processors (e.g., Wix Payments, PayPal)
• Event partners or venues
• Marketing and analytics tools
• Legal or regulatory bodies if required

We do not sell your data.

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6. Cookies

We use cookies to personalise your experience and track website performance. You can manage your cookie preferences through your browser settings. A full Cookie Policy is available [Insert Link if applicable].

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7. Data Retention

We keep your data only as long as needed for our services and legal obligations. This is generally no longer than 6 years from your last interaction.

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8. Your Rights

You can:
• Access your data
• Ask us to correct or delete it
• Object to or restrict how we use it
• Withdraw consent (where applicable)
• Lodge a complaint with the ICO

To do so, contact: contact@rendezvousevents.co.uk

Or fill in the contact us form on the website
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9. International Data Transfers

We use Wix.com to host our site. Wix may store data on servers outside the UK but complies with international data protection standards.

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10. Children’s Privacy

Our events and website are not intended for children under 13. We do not knowingly collect data from minors.

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11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here.

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